#5 Clear Viber App Data and CacheĬlearing the app data and cache can help resolve various issues related to Viber, including video call problems. Additionally, restart your device to clear any temporary cache or background processes that may be affecting Viber’s performance. Close Viber, exit the app completely, and then relaunch it. Sometimes, temporary glitches can be resolved by simply restarting your device and the Viber app. Open the Settings app, scroll down and tap on Viber, and make sure the camera and microphone permissions are allowed. Enable permissions for the camera and microphone if they are disabled. Go to your device’s Settings, select Apps, find and tap on Viber, then navigate to Permissions. If you encounter issues with Viber video calls not working, check if the necessary permissions are granted. Viber requires certain permissions to access your device’s camera and microphone for video calls. Updating the app often includes bug fixes and improvements that may resolve can’t video call on Viber.Īlso Read: Viber Not Opening or Responding? Here Are 5 Ways #3 Grant App Permissions To ensure optimal performance, update Viber to the latest version available on your device’s app store ( Google Play Store for Android and App Store for iOS). Outdated versions of Viber can sometimes cause compatibility issues and hinder video call functionality. Consider moving closer to your Wi-Fi router or switching to a different network with better signal strength if possible. Weak Internet connectivity can lead to disruptions or complete failure of video calls. Before troubleshooting further, ensure that your device is connected to a stable Wi-Fi network or that you have a strong mobile data signal. #1 Check Internet Connection and Signal StrengthĪ stable and reliable Internet connection is essential for smooth Viber video calls. Videos/Audios/Photos Management Tools Recommended.#6 Test Viber Video Call with a Different Contact or Device.#1 Check Internet Connection and Signal Strength.In this article offered by MiniTool video-creating app, we will explore some troubleshooting steps to address Viber video call problems, helping you restore seamless video communication on your Samsung phones or any other compatible devices. One common issue that users may encounter is Viber video calls not working, particularly on Samsung devices. However, like any technology, it is not immune to occasional glitches or technical difficulties. Android 12 (Samsung): Phone app > More (three dots) > Settings > Wi-Fi CallingĪccording to Apple, approximately 24 carriers support Wi-Fi calling in the United States.Viber has become a popular communication platform, offering various features such as messaging, voice calls, and video calls.Android 12 (stock): Phone app > More (three dots) > Settings > CAlls > Wi-Fi Calling.
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